Shipping & Returns

Shipping

Shipping is generally ~$3.50 to $5.75 for USA orders under 2 pounds, $10.25 for 2-3 pounds and $11.50 up to 5 pounds. International orders except Canada which is $14.50 to $21.00 or more based on weight.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. Custom bags are not eligible for return.
Proof of purchase is required.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at staff@brewinabag.com.

Sale items

Sale items are considered the same as regular priced items.

Returns, Exchanges, Warranty

We warrant our products 100% against manufacturing defects for life. To receive warranty consideration you must inspect and report manufacturing damage within 30 days of receipt. Damage that occurred during shipping must be reported with 7 days of receipt. Photos of damage must be supplied via email. We will not refund any portion of the purchase price for a bag that is damaged by you. If we sent you the wrong size item we will replace it at no charge to you. If you ordered the wrong size product you will pay the freight both ways. Cost will be based on product weight or dimensions with remittance to - paypal.me/thebrewbag. To communicate with us, send an email to - staff@brewinabag.com - After we have approved the return or exchange we will use the email as confirmation of our decision. We can email a .pdf label for you to print and affix to your packaging. You can then send the item back to us:

Brew In A Bag Supplies
c/o Rex Slagel
300 Tiffany Drive
Anderson, SC 29625

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Very strong mesh bag. Helps a lot when straining mash. Will do business with them again.

Excellent product, fast shipping, would buy again.

I’ve used it multiple times in the past. This is my second bag. Stands up to the heat to maintain mash temperature. Love the loops to hook to carabiners for lifting heavy grains for big beers.

Custom Filters, not related to Brewing

First of all I'd like to thank Rex & the "Brew Crew" for creating a very simple, yet highly effective Custom 200Micron bag for our 1 of 2 Machines in the World for our Optical Lab in San Diego. The bags we ordered showed up in less than 10 days & fit absolutely perfectly. This is not a "normal" bag for the application or brewing...but Rex said, "He's love to take on the challenge". To which he over exceeded our expectations. We have other possible applications which will also create custom applications & he is willing again to take on our challenge. Rex & the "The Brew Crew" are a great asset to have for ANY possible Bag or Application you may want to create. Thank You, again Rex!

BIAB Bag

The shipping was super fast was and the bad feels to well made. I expect this bag to last a long time.

Shipping & Returns

Let customers speak for us